Karina Dalhunova
Individual
Small business’s customer service dilemma: Salesforce Desk.com or Service Cloud Essentials?
Blog
in Salesforce Products
Browsing through Salesforce offerings, small businesses may feel as if they were at a huge, noisy, exotic market somewhere in Asia: there’s so much to…
How to support your sales team with Salesforce Territory management?
Blog
in Sales
In our Salesforce consulting practice, we’ve met sales managers that asked us whether they would benefit from using territory management in Salesforce. Though the question…
Why Salesforce has become #1 CRM?
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in Salesforce Products
In 2017, International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker named Salesforce the #1 CRM provider. Notably, it’s the fourth time Salesforce…
The ultimate guide to building up Opportunity Management in Salesforce
Blog
in Salesforce customization
Once you’ve learned how to customize your Salesforce opportunity stages, you can consider enhancing opportunity management in Salesforce to improve visibility for sales managers and…
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