It is easy to see why so many contact centre managers are becoming more frustrated. Not only are they forced to reduce costs, but they're…
In this blog, we take a look at the new features and updates to Salesforce Analytics from the Winter '23 release. Custom Report Types As…
As part of its strategic acquisition policy, Salesforce surprised the world with the billion-dollar acquisition of Slack Technologies Inc. In the words of Marc Benioff,…
A change management plan in Salesforce involves a specific set of actions to ensure a smooth transition between an organization’s goals, processes, and technologies while…
The newest enhancements to Salesforce's Sales Cloud and Revenue Cloud, which concentrate on revenue intelligence, sales enablement, and subscription organization, have been made public. At…
You all have heard that Salesforce for small businesses is changing the gear of every operation. But you might not be aware of the actual…
Even though the sandbox preview with early access to new features and test configurations of the Summer’22 release was held on May 6-7, the production…
Salesforce unifies the modalities of numerous departments—marketing, services, sales, and customer management—and accelerates harmonious coordination between diverse company lines in the new hybrid-work paradigm. It…
Salesforce is fantastic. Sure, it has quirks. Yes, some people complain about it…but when you consider its power…an out of the box fully functioning CRM…
Every technology we know is updating itself rapidly. If you do not keep an eye on the new additions, you might miss some amazing benefits…
Salesforce Service Cloud – The Most Trusted Customer Service Platform Customer service holds the key to uplifting brand value in today’s fast-paced business world. As…
“Change is the only constant.” - Heraclitus If any organization across the globe has truly lived by this saying, it is Salesforce. What began as…
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