Omni-Channel Overview in 2024
Omni-Channel is a Customer Service and console-based Salesforce feature that helps automatically route of different types of work items (such as Leads and Cases) to…
Omni-Channel is a Customer Service and console-based Salesforce feature that helps automatically route of different types of work items (such as Leads and Cases) to…
Do field operations in Salesforce org consume the bulk of your time? Are you always engaged in creating, cloning, updating, deleting & exporting those thousands…
If Salesforce is out-of-the-box and ready to use, why does it even come to custom development? Implementing Salesforce CRM sounds like a perfect solution to…
Texas Dreamin’ is an annual event that brings together Salesforce professionals, administrators, developers, and users worldwide to learn, network, and share best practices. This event…
To create a Salesforce App, coding experience is not mandatory. Apex and JavaScript are the key languages used in Salesforce App development. However, one can…
MuleSoft Composer is the first integration tool embedded in the Salesforce platform and offers a declarative interface to making integrations. It can directly integrate with…
Salesforce is one of the most popular customer relationship management (CRM) platforms in the market these days. It has become a critical tool for organizations…
As evidenced by its predominance across nearly every industry able to leverage CRM or automation tools, the greatest value proposition Salesforce has to offer is…
I usually go right to the Salesforce Flow area when the Salesforce release notes are out because, well, there is already a lot of amazing…
Users Who is a User in Salesforce? A user is anyone who logs into the Salesforce platform or we can simply say anyone who has…
Salesforce has been the first choice CRM tool for over ten years, for a good reason. Salesforce is undoubtedly the platform on which you would…
It takes a variety of roles, experiences, and skill sets to manage Salesforce. From tech architects, developers, and admins to consultants, companies need diverse resources from…
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