Master-Detail relationship in Salesforce means a parent-child relationship between any two objects in which the parent object controls some certain behaviour of detail object i.e.…
Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
Case queues in Salesforce give your bolster organization a simple, adaptable arrangement to support and disseminate the cases over different levels of the organization. You'll…
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