According to a survey conducted by Gartner, 62% of millennials and 75% of GenZ customers prefer self-service instead of seeking assistance from support reps. As a result, online…
Using a reliable CRM platform is essential for a business's long-term success which is where Salesforce comes into play. According to Salesforce data, 60% of…
Just like a business, nonprofits can also use Salesforce for streamlining workflows that benefit both internal and external stakeholders. Salesforce helps nonprofit organizations manage donation…
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