Customer service is the vital relationship between a company and its customers, since it helps to keep and improve the value of those customers. By…
A. Salesforce Donning a New Hat Salesforce, an entity better known for its world-class products and for offering varied services ranging from Customer Relation Management (CRMs) to Enterprise…
In Malcolm Gladwell’s book, “The Tipping Point,” he discusses social epidemics – the steady adoption of technology or cultural change that all of a sudden…
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