Salesforce Blogs in Consumer Expectations | Forcetalks

What Salesforce Einstein Chatbots Can Do? Use Cases Overview for Every Industry

Blog in AI and ML

You may have encountered AI chatbots in your lifetime, for leisure or business. Chatbots are not a new concept. Their current surge in popularity reflects…

B2B Chatbots, B2C Chatbots, Billing Management, Chat Agent, Chatbot Features

Twistellar Jun 4, 2024

1,426 Views

Top Picks Service Cloud Features, Salesforce Winter '22 Release

Blog in Salesforce, Salesforce Cloud Platform

Every year Salesforce release features get bigger and better. This year is nothing short of new exciting features. Salesforce released its Winter ‘22 release features…

Appointment Assistant, B2C Companies, Bot Analytics, Bot Experience, Bot Overview

Apphienz Sep 21, 2021

2,427 Views

From Nice-to-have to Necessity : The Role of Personalization in Banking | Salesforce

Blog in Salesforce

Over 79% of U.S. consumers perceive their relationship with banks as purely transactional. And banks across the country are striving to change that equation. Technology…

Banking Executives, Banking Industry, Banking Sector, Banking Services, Banks

LevelShift (formerly DemandBlue) Nov 25, 2020

2,303 Views