Bert Chen
Individual
Popular Salesforce Blogs
Unleashing CRM Automation with Agentforce 2.0 and Salesforce Data Cloud
In 2025, Customer Relationship Management is undergoing a radical transformation—powered by AI and enterprise-grade data orchestration. With the launch of Agentforce 2.0, Salesforce is delivering…
How to enable Custom Notification using Apex?
What is a Custom Notification? A custom notification can be a custom notification within your Salesforce org. You can use this feature to send notifications…
Salesforce Classic vs. Salesforce Lightning - Which Is Better
There's really no denying that technology has taken huge leaps in the past decades. With the advent of app development reaching newer and higher levels…
Popular Salesforce Videos
External ID In Salesforce | Salesforce Training
In this video, you will learn how to use External ID in Salesforce, usage, limitations and implementation of External ID in Salesforce. The following points…
Soar: A Salesforce Philanthropy Film
When one of us is lifted up, all of us are lifted up. ? That's why we're supporting #GoGiveOne, a campaign to advance global vaccine…
Create Surveys in Salesforce | Salesforce Tutorial
Learn how to create surveys in Salesforce. In this video, the following points will be covered - 1. Build A Survey Learn how to build…
Popular Salesforce Infographics
5 steps to follow for successful Salesforce Implementation
Although implementing Salesforce is designed to help you meet the challenges of your business, it might not provide the results you want, whether it is…
Top 5 Affordable Salesforce Integration Apps for SMBs
Salesforce is a CRM platform that allows small businesses to manage all of their sales, marketing and customer service communications in one place. Launched back…
Enable Ideas Management in Salesforce LEX to Drive Innovation
Leveraging and managing ideas on your Salesforce-powered communities can lead to business growth, improved product quality, and stellar customer experience. Not only does the Ideas…
