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CRM Predictions 2018
The coming year will be a stirring one for businesses, esp while talking about CRM technology. With the arrival of the prognosticating season, let’s quickly…

Salesforce Marketing Automation: Sales or Marketing Tool? [infographic]
Marketing automation has a hidden talent. Despite being marketed for years as a tool for, well, marketers, automation is changing the shape of the modern…

Dreamforce 2019 in Review: Key Facts and Figures
November 19–22 marked Salesforce’s 17th Dreamforce event, bringing together the Salesforce community — customers, partners, employees, students, and more — for four days of innovation,…