Activity › Forums › Salesforce® Discussions › How does a knowledge base Increase Agent Productivity in Salesforce ? Salesforce® Discussions How does a knowledge base Increase Agent Productivity in Salesforce ? Posted by kishan on March 2, 2021 at 12:17 PM How does a knowledge base increase Agent Productivity in Salesforce ? This discussion was modified 5 years, 2 months ago by kishan. This discussion was modified 5 years, 2 months ago by kishan. kishan replied 5 years, 2 months ago 1 Member · 0 Replies 0 Replies Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me