-
What are the differences between using entitlements for cases and work orders?
What are the differences between using entitlements for cases and work orders in Salesforce?
-
1 Reply
-
when a Case entitlement process is applied to an entitlement, the process only runs on cases associated with the entitlement. If a work order is also associated with the entitlement, the process won't run on the work order.
Log In to reply.
Popular Salesforce Blogs
Salesforce Einstein Analytics - a brief overview and comparison with SAP Analytics Tools and Microsoft Power BI
What is Einstein Analytics and how it will support for your business to reach to the next level? Normally the people who are controlling the…
How Do I Create Email List In Salesforce For My Business?
An email list is fundamentally a rundown of email addresses. In showcasing, an email list is normally created or grouped for use in broad dispersion…
Overcoming the Limitations of Duplicate Management in Salesforce
The volume of data in B2B organizations is doubling every year. Therefore, even if your data is clean today, it is only a matter of…
Popular Salesforce Videos
Salesforce Einstein Keynote: Meet Your Smart CRM Assistant
Salesforce Einstein is your smart CRM assistant, making your employees smarter and your customers happier. With Einstein, everyone has an AI-powered assistant to help them…
Lightning Component In Salesforce
In this video, we are going to look into: Lightning Component Lightning Component features Types of Lightning Component Lightning Component bundle Watch this video and…
Before Delete Trigger in Salesforce Flows - Winter '21 update
In this video, I'm talking about one of the new features of the Salesforce Winter '21 flow builder i.e is before delete trigger. Watch and…
