Popular Salesforce Blogs
Lead Management and Lead Conversion in Salesforce
1. What is a Lead? A lead is an individual or organization that has shown interest in your products or services. Leads are potential customers…
Accelerate Digital Transformation Initiatives With Salesforce Lightning Implementation
Are you a third-party CRM user and planning to implement a Salesforce CRM? Or, do you want to switch from Salesforce to the Salesforce Lightning…
Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…
Popular Salesforce Videos
Spring'21 Prior Value in Salesforce Record Triggered Flows - ISCHANGED IN Salesforce Flows
In this video, I'm talking about the Prior value feature in the Spring'21 pre-release that is for the record triggered flow. Pre-Release Org URL: https://www.salesforce.com/form/signup/prerelease-spring21/…
Salesforce for Beginners | Getting Started with Salesforce and CRM
Chapter 1 of Salesforce for Beginner. It includes the following topics: 00:11 Login and Navigation 00:31 App launcher 00:48 Search 01:15 List Views 02:23 Salesforce…
How To Assign Leads in Salesforce | Overview of 3 Main Lead Routing Solutions
Salesforce offers several options on how to automatically assign incoming leads to a suitable sales manager. But what to choose: out-of-the-box features, external AppExchange app,…