In the recent stage of AI growth, customization has been at the forefront of innovation. Salesforce has made an advancement in this trend, presenting Einstein…
As you know, Salesforce releases updates three times a year, adding features for developers and making improvements or innovations to Salesforce. The innovations vary, for…
Modern consumers demand convenience, connecting with companies from anywhere using smartphones or laptops. The true advantage emerges when customers have multiple options tailored to their…
In this article, we will discuss Einstein Chatbot and consider Omni-Channel, Lightning Knowledge Base, Embedded Service Deployment, and more. The first point to note: this…
Each business collects ample amounts of data, the volume of which grows day after day: customer database, analytics of interaction with customers at each stage…
Introduction In the ever-evolving world of sales, effective communication and streamlined workflows are crucial for success. Salesforce, a global leader in CRM solutions, offers two…
Since its release in November 2022, Chat GPT has become a buzzword - over a million people signed up to use it in just five…
Since its release in November 2022, Chat GPT has become a buzzword - over a million people signed up to use it in just five…
