Activity › Forums › Salesforce® Discussions › What is the role of Thread Id in Salesforce ? Salesforce® Discussions What is the role of Thread Id in Salesforce ? Posted by Kirandeep on April 30, 2020 at 12:06 PM What is the role of Thread Id in Salesforce ? Anjali replied 6 years, 1 month ago 2 Members · 1 Reply 1 Reply Anjali Member April 30, 2020 at 12:17 PM The thread ID is a unique number that identifies the organization and case associated with the outgoing email. It helps ensure that replies to the original email are associated with the correct case. Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me