-
What study material should I follow to prepare for service cloud certification?
I want to prepare for service cloud certification. Can anyone suggest me as to what study material should I follow?
-
2 Replies
-
Hello ,
Go to this link:-http://blog.jeffdouglas.com/2011/01/26/how-to-pass-the-service-cloud-consultant-exam/
-
Hi,
You can refer to
- Implementing the Service Cloud
- Implementing CRM Essentials
- Administering Salesforce Knowledge
- Publishing Articles With Knowledge
Find these topics and get the knowledge about it and you will surely able to pass service cloud certification.
Log In to reply.
Popular Salesforce Blogs
Using Custom Settings in Salesforce
In Salesforce, both developers and administrators have made custom apps. Developers have used AppExchange to upload packages. Custome Apps uses the custom setting for that…
Which Industries Can Use Salesforce in 2024?
In today’s digital age, businesses across various sectors are constantly seeking innovative ways to enhance customer relationships, optimize operations, and drive growth. Salesforce, a robust…
All You Need to Know About Reports in Salesforce
What is Reports A report can be defined as the collection of records as per the criteria provided by the user. It's shown in Salesforce…
Popular Salesforce Videos
How To Build Better Communities with Salesforce Lightning?
Learn how you can customize Salesforce Community Cloud to fit your needs with the Lightning Bolt framework, Lightning Components and Community Builder.
How to Find Queries that Target a Data Extension in Salesforce Marketing Cloud
In this video, Cameron Robert shows how to find SQL queries in Automations that affect a specified Data Extension in Salesforce Marketing Cloud. Key Moments:…
Mission Mangal | Build a Mars Communication Uplink | Salesforce Tutorials | Mini Project
In this video, you will learn to create a Mars Communication Uplink using Salesforce. We will create a communication system from Rovers on Mars. Interesting…
