Skills for Salesforce Field Service | Optimize Customer Service for Businesses | Salesforce Webinar

Credits : AblyPro

One way to optimize customer service operations is by having the right technician for the right job. How? Skills for Salesforce Field Service is the answer. Watch this educational webinar (without skipping) to learn how.

Skills represent field service technicians’ areas of expertise. Work Types are templates that are used to create work orders or work order line items which in turn become service appointments. The key is to specify skills and skill requirements in your system so that it recommends the best technician for a particular job.

Hear our Field Service Expert, Ali Zakir, as he walks through the step-by-step process to configure Skills in Salesforce Field Service and how your business can benefit from it.

We have specifically walked through: Learn how Salesforce Field Service can help elevate your business and  with the right set of tools.

Learn More: 7 Ways to Boost Field Technician Productivity with Salesforce Field Service

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