Salesforce Service Cloud Training Videos For Beginners

Credits : Simplilearn (Youtube)

This Salesforce Training video will explain how to create case assignment rules, creating a web-to-case form in Salesforce. The demo in this video will help the Salesforce beginners to understand the basic concepts of creating cases.

Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support, based on the company's CRM software for sales professionals.


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