How to Use Dispatcher Console in Salesforce Field Service? | Elevate Field Service Delivery | AblyPro

Credits : AblyPro

Dispatcher Console makes field service delivery easy for your business.

Using the Dispatcher Console included in the Field Service package, your dispatchers can easily schedule, optimize, and dispatch service appointments – all from one single screen. Essentially, the dispatcher is one who is responsible for controlling and monitoring all appointments and assigning them to the mobile workforce based on multiple parameters - skills, travel time, availability, etc. Dispatcher Console ensures that the right job is assigned to the right field technician at the right time.

Hear our Field Service expert, Ali Zakir, as he walks through what Dispatcher Console brings to the table and walks through some of the most important concepts around it.

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