Shivani Rathi
IndividualPopular Salesforce Blogs
What is Salesforce for Nonprofits in 2024?
Salesforce for nonprofits is a game-changer in the world of philanthropy and social impact. This innovative platform harnesses the power of technology to empower nonprofit…
The ROI of Investing in Salesforce Development: What Every Business Leader Should Know
In today’s fast-paced business world, companies are constantly seeking ways to improve customer relationships, boost sales, and optimize business processes. A critical tool that has…
Upload Files as Attachment using Apex Salesforce
Files replaced Attachments in Salesforce. Now any type of document upload becomes part of Files/Content in Salesforce. With all the other advantages over Attachments, the…
Popular Salesforce Videos
How to Find the Job ID for a Test Send and Send Flow | Salesforce
This video will help you understand how to find the job id for a Send Flow and for a Test Send. 00:00 - Introduction 00:30…
Build a Discount Calculator | Trailhead - Autolaunched Flow Salesforce Example
In this video, I'm creating a Discount Calculator with the help of Salesforce Flow to Automate Your Business Processes with Lightning Flow. So it's a…
Salesforce User Stories in Action
Join this interactive session to understand how to write Salesforce-specific user stories, how to prioritize user stories, and learn some guidelines around story estimation. Topics:…
Popular Salesforce Infographics
4 Ways to Generate Leads Using Marketing Automation
As businesses gain access to greater amounts of customer data, and consumers themselves have more options for services and products, marketing strategies have become more…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
CRM BENEFITS FOR SMALL BUSINESS
As small businesses become more established, business owners should start considering customer relationship management (CRM) systems that are both affordable and effective. In this infographic,…