Activity › Forums › Salesforce® Discussions › When to use flow builder in Salesforce? Salesforce® Discussions When to use flow builder in Salesforce? Posted by Anjali on March 23, 2020 at 1:22 PM When to use flow builder in Salesforce? Ratnesh replied 6 years, 2 months ago 3 Members · 2 Replies 2 Replies Aditya Member March 23, 2020 at 3:01 PM Hi Anjali, Flow builder is used to fix the path a task by using screen flow [adinserter block='9'] Ratnesh Member March 23, 2020 at 4:51 PM Flow is an application inside the Salesforce that automates a business process by collecting data and performing operations in your org or an external system. Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me