Popular Salesforce Blogs
What is Salesforce Hyperforce and Why it is Important?
The core of the many Salesforce Clouds is unified by the new infrastructure design known as Hyperforce, which Salesforce released. Salesforce instances may be launched…
The All New Salesforce Service Cloud Summer'21 Top Features
On the world's first all-digital interaction platform, connect all of your outlets. Deliver industry-leading customer service management from the contact center to the field. The…
Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…
Popular Salesforce Videos
Salesforce Lightning Training
Here, the video is about the Salesforce Lightning Tutorial. These video covers comprise real-world projects that will introduce you to advanced concepts such as Lightning…
GS DevOps Mate: Your Free Flexible Toolkit for Faster & Smoother Salesforce Deployments
Our webinar about GS DevOps Mate: A free, open-source, CI/CD platform agnostic toolkit! Our host is Rohan Gore a Technical Architect here at Groundswell who…
Smart Merchandising with Salesforce Einstein AI
Smart Merchandising is a holistic tool that magically combines rich insights from site-wide search, navigation, purchases, and the customer’s current session with strategic business goals.…