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What happens to time based action placed in Queue if it does not the Salesforce Workflow Criteria?
Suppose if a record meets workflow criteria for time based workflow action, the action goes in queue. Later, before the time based action is triggered, the same record gets modified and the criteria previously met is changed and now it does not meet the workflow criteria. What happens to the time based action placed in Queue?
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3 Replies
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Simply the time based workflow action is removed from workflow queue and will not get fired.
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Hi,
Time-dependent actions remain in the Workflow Queue until processed or the rule criteria for the Workflow Rule are evaluated as "false." If a record no longer matches the rule criteria when the rule is evaluated, Salesforce removes the time-dependent actions queued for that record.
Thanks
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Hello,
It happens because the time-based workflow action is removed from the workflow queue and it will not get fired.
Thanks.
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