• #10721
    Salesforce | Hazel Hazel #161
    Forcetalks

    What are desk.com Labels Reports?

    What are desk.com Labels Reports?

     

    #12025
    Salesforce | SFDCHacker SFDCHacker #155
    Forcetalks

    Label reports are part of Salesforce Desk.com analytics feature named Business Insights.

    Label Reports features allow you add a ‘label’ to a case, either manually or through macros and rules, and then sort and filter the reports using the labels. This gives you a more detailed control over analysis of data.

    The feature is available only in Pro plan.

    Checkout the page for more info.

    https://support.desk.com/customer/portal/articles/1417321-new-business-insights—labels-report

    #35266
    Salesforce | Parul Parul #949
    Forcetalks

    Hi hazel,

    Desk.com and Salesforce work great together to increase consolidated communication with your customers, making life easier for your teams while providing awesome responsiveness to the outside world. There are two options available for a Salesforce integration depending on your needs.

    Thanks

    #69329
    Salesforce | Pooja Pooja #9
    Forcetalks

    Label Reports features allow you add a ‘label’ to a case, either manually or through macros and rules, and then sort and filter the reports using the labels.

    There are two options available for a Salesforce integration depending on your needs.

     

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