-
What are Business Hours?
What are Business Hours?
-
2 Replies
-
Hi Suraj
Business Hours
Specifies the business hours of your support organization. Escalation rules are run only during these hours.
If business hours are associated with any Holiday records, then business hours and escalation rules associated with business hours are suspended during the dates and times specified as holidays.For more infohttps://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_businesshours.htm
Hope it may help you
-
Hi Suraj,
Please describe your question more.
Log In to reply.
Popular Salesforce Blogs
Creating A Wizard with Salesforce Lightning Design System
Define three Visualforce pages in the Lightning Design System for each of the three steps in the wizard, plus a single custom controller that sets…
3 Top Challenges with Data Migration to Salesforce you Want to Avoid
Moving data to a new system, especially Salesforce, can be a daunting task. In this blog post, we'll delve into three issues that commonly arise…
Salesforce Sharing and Security Features
Introduction: Salesforce provides different kinds of security levels like objects, field records, etc. Data is Stored in Objects, Fields, and Records in Salesforce. Salesforce uses…
Popular Salesforce Videos
Salesforce Staff Has Option to Keep Working From Home
Dan Bognar, head of the strategy for Asia at Salesforce.com Inc., discusses how the coronavirus outbreak is affecting the San Francisco-based software maker’s operations and…
Salesforce Financial Services Cloud Spring '23 Highlights
Shake off those winter blues with the new features coming in Salesforce's Spring '23 Release for Financial Services Cloud. Whether it's ARC enhancements, interaction summary…
What is Audit Trail in Salesforce?
The Setup Audit Trail feature in Salesforce enables you to closely track changes made to your organization. It records all modifications concerning the administration, customization, security,…
