How to show Close tab on FilterEditPage in case object in Salesforce?

Tagged: Activity List View, Case Assignment Rules, Case Management, Case Manager, Case Object, Case object in Salesforce, Close Button, Custom Button, Filter, FilterEditPage, Permissions Set, Salesforce Customization, User Permissions

Salesforce® Discussions

How to show Close tab on FilterEditPage in case object in Salesforce?

Posted by Rahul on February 5, 2018 at 12:25 PM

Hi,

there is a Filter in case and here close button is not showing to some user. How to activate it for some user?
I have created a permission set, and select 'view all' there in 'manage cases' and assign that permission set to a particular user but after this, the button is not appearing there. please guide me

Thanks,

Rahul Kumar

Rahul replied 8 years, 7 months ago 2 Members · 4 Replies
4 Replies

Jaroenwut

Member
February 5, 2018 at 6:23 PM

Please check on permission of Case Object on Basic Access has selected on delete or not?
[adinserter block='9']
Rahul

Member
February 15, 2018 at 1:33 PM

Hi,

IF i am selecting "Manage Cases" permission checkbox

Profile -> check the "Manage Cases" permission checkbox

Then close button is showing but now it's showing to all users who has same profile but i want it to some users.
Jaroenwut

Member
February 15, 2018 at 3:28 PM

Pls, try this : https://help.salesforce.com/articleView?id=perm_sets_overview.htm&type=5
Rahul

Member
February 16, 2018 at 4:43 AM

Hi,

Thanks to all, My problem solved.

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