Popular Salesforce Blogs
Salesforce for Nonprofits – What Salesforce’s acquisition of Salesforce.org means for Customers
Salesforce for Nonprofits – Salesforce.com Inc. has made a rather unusual acquisition – buying its own independent philanthropic org Salesforce.org in a $300 million deal. The…
Omni-Channel Overview in 2024
Omni-Channel is a Customer Service and console-based Salesforce feature that helps automatically route of different types of work items (such as Leads and Cases) to…
SMS Short Code: What It Is and Why It Matters in Salesforce Messaging
The nature of business communication has taken a new face, way past the norms of sending a text message. Speed, scale, and visibility of communication…
Popular Salesforce Videos
What Is Salesforce Ideal Roadmap For New Person?
Wondering if Salesforce is an ideal roadmap for a new person. Join this user group for Salesforce job & career info. Watch this video and…
Connecting to Salesforce in Outlook
Bring together the two platforms you use everyday: Salesforce and Microsoft Outlook. View and work with Salesforce data directly in your Outlook inbox, create Salesforce…
Dreamforce 2021 Main Keynote - Welcome to the Trusted Enterprise | Salesforce
Today, every business has to transform to become a Trusted Enterprise. Join Marc Benioff & special guests to learn how Customer 360 helps businesses of…