Activity › Forums › Salesforce® Discussions › How does an Omni-Channel Works in Salesforce? Salesforce® Discussions How does an Omni-Channel Works in Salesforce? Posted by Shweta on February 20, 2020 at 2:54 PM How does an Omni-Channel Works in Salesforce? Shweta replied 6 years, 3 months ago 1 Member · 0 Replies 0 Replies Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me