How does a Knowledge base improve productivity in Salesforce ?

The Knowledge Base is an incredibly important feature of Salesforce. There is limited to no documentation available from Salesforce unless you subscribe to it. This is the number one reason for a successful implementation of the product. Salesforce does provide documentation for the basic administration of the product. But to go beyond, you need to contact the Salesforce consulting team and work with them on customizing your product. The knowledge base is important because, without any documentation to guide them, your salesforce implementation is going to have a very high failure rate. Salesforce consulting team will provide you with all the necessary training and documentation to successfully run your Salesforce implementation. Consult the experts today to get the right assistance of improving productivity in Salesforce by improving the knowledge base. Explore the list of Top Salesforce Consultants here.