Discussions tagged with 'Call Centre Activities' Himanshu How to set up call centre in Salesforce using "Open CTI"? PRANAV replied 7 years, 10 months ago · 3 Members · 2 Posts Salesforce® Discussions Himanshu What sre CTI functionalities and capabilities? Utsav replied 9 years, 6 months ago · 2 Members · 1 Post Salesforce® Discussions Naman How to manage returns in call centre activities? Nitesh Mishra ☁ replied 9 years, 7 months ago · 2 Members · 1 Post Salesforce® Discussions Viewing 1 - 3 of 3 discussions