Phil Smith
Individual
Popular Salesforce Blogs
Who Ya Gonna Call – ‘No Longer Your IT Team’ - (How To Enhance Your Value As A Salesforce Admin!)
Telephony has forever and a day been a dark art , thrust into the hands of the IT Department who typically do not have the…
New Salesforce CDP Innovations For Smarter Customer Interactions
Salesforce CDP is also known as Salesforce Customer Data Platform helps organizations with improved personalized customer communication strategies. Yesterday Salesforce launched new CDP innovations to…
Best Practices for Push Notifications and In-App Messaging in Salesforce
You receive them usually — the push notifications once you get a match on a qualitative analysis app or once there’s breaking news, they inform…
Popular Salesforce Videos
What Is Loyalty Management in Salesforce? | Video Tutorial
In the past few years, we have come across terms such as loyalty programs and loyalty management. Let's understand the concept of loyalty management with…
Salesforce Surveys | Salesforce Tutorial Video
In this short video, we will demonstrate how to enable surveys to use for employees. You can also enable surveys for customers or external participants…
Add Sound Effects to Your Salesforce Org | Salesforce Tutorials | #SalesforceBolt
In this video you will learn to Use a Lightning Web Component to play a fun sound when a big deal closes. You can play…
Popular Salesforce Infographics
Top 5 ETL Tools for Salesforce Data Migration
There are plenty of ETL tools for Salesforce in the market, with varying degrees of functionality and popularity. All tools are more or less the…
How Salesforce Admins Manage their Data?
No matter how long you’ve been working within Salesforce, it’s important to regularly evaluate the data management systems you have in place and review the…
A Four-step Formula for Salesforce Implementation
No matter how big or small your company—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your company’s executive team. It’s also…
