After the pandemic, many companies had to reconsider the way they deal with customer service. Salesforce offers two powerful tools for helping companies in their…
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service operations. Integrating Salesforce with AI and…
Why do you need to acquire leads? With a large number of leads (potential buyers), the business will be able to survive because these people…
Salesforce is considered one of the most essential information platforms that have revamped the business space since the onset of the information era. As a…
Businesses rely on a plethora of tools to boost brand visibility and customer experience (CX). From pre-sales to post-sales practices, teams use multiple marketing solutions…
This area of the Salesforce platform is dedicated to giving clients assistance and support. Customers are more satisfied and loyal as a result, which aids…
You all have heard that Salesforce for small businesses is changing the gear of every operation. But you might not be aware of the actual…
During the Covid-19 crisis, we have seen the reliance of all industries on healthcare & pharma. These industries specifically emerged as the most significant industries…
Data silos, decision-making delays, and collaboration issues are common in businesses where systems are not integrated properly. This not only impacts an organization's productivity but…
In the realm of CRM, Salesforce has emerged as one of the most powerful and embraced solutions with maximum users acceptance rate. The market share…
Last year Salesforce launched Revenue Cloud specifically targeting B2B channels to take complete charge of their revenue growth. Many businesses' revenue cycles were thrown into…
