Salesforce Blogs in Email Subject | Forcetalks

Case Management: Email-To-Case | The Salesforce Developer Guide

Blog in Others, Salesforce

Case Management Case Management means gathering all the client/customer cases into one place and ensuring they go to the right person, for the resolved cases,…

Brand Reputation, Case Details, Case Management, Case Origin, community

Shweta Dec 15, 2020

9,189 Views

Parsing an Email Subject in email-to-case using RegEx for EXACT matching

Parsing out an Email Subject in email-to-case using RegEx for EXACT matching

Blog in Coding and Scripting

Salesforce's On-Demand Email Handler Service can be further enhanced using a case trigger to better identify the type of case that is being created. Inherently…

Before Insert, case trigger, Custom Labels, Email in Salesforce, Email Service

Scott Mar 1, 2018

18,174 Views