No doubt you've heard a lot about Salesforce CRM lately. But Salesforce seems to be something huge, something confusing, and turns out that it's not…
Since Salesforce has been assisting businesses in creating customer databases for more than 20 years, any organization looking to automate and manage its business workflow is aware…
Do you know that US companies lose more than $62 billion annually due to poor customer service? So, tell me, what do you think good customer…
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