Salesforce introduced Einstein Automate on December 2nd 2020. Salesforce had a number of shocking announcements for their customers in December – acquiring Slack for $27.7 B, introducing Hyperforce, and a…
“When automation is done right, it accelerates productivity and empowers employees. It also frees up humans to do the work they’re uniquely meant to do by taking away the tedious, repetitive steps that are soul-sucking, and that people don’t enjoy doing. Automation gives people the bandwidth and breathing room to do more interesting, more inspiring, and more valuable work that moves the business forward such as building customer relationships or making hard decisions on what to do next.”Salesforce Workplace Process Automation Survey (Oct 2020) reveals that.
“95% of the IT leaders are prioritizing process automation right now. Also 4 hours per week would be saved by eliminating manual processes.”2020 is a year of surprises. Sarah Franklin, EVP & GM of Platform, Trailhead, and AppExchange at Salesforce says:
“With Einstein Automate, everyone can change the speed of work and be more productive through intelligent workflow automation.”Companies are pushed towards automating their process in this digital era and COVID-19, remote working nature has accelerated this need even more. Now that we know the greatest things that Automation could do and why it’s worth it. Let’s understand how it works.
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