Anmol Bali
Individual
Popular Salesforce Blogs
The Role of Generative AI in Shaping the Future of CRM
INTRODUCTION Customer Relationship Management (CRM) has shifted from a tool that simply records interactions with consumers to an advanced strategic tool for consumer management. GAI…
How to Improve Your Customer Service with Salesforce Workflow Automation
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
Salesforce Managed vs. Professional Services: Which One is Right for Your Business?
Salesforce provides a range of services to help organizations optimize their CRM capabilities. When it comes to leveraging the power of Salesforce, organizations often navigate…
Popular Salesforce Videos
Types of Generative AI Models | How Does Generative AI Work?
Have you ever wondered how AI can be so creative? How do they generate art, music, and even text all on their own? Look no…
What is APEX Trigger in Salesforce? | Salesforce Learning
Apex can be invoked by using triggers. Apex triggers enable you to perform custom actions before or after changes to Salesforce records, such as insertions,…
Getting Turn by Turn Directions Between Scheduled Events | Salesforce Maps Mobile
Watch this video to learn how to get turn-by-turn directions between scheduled events in Salesforce Maps Mobile. 00:00 - Introduction 00:19 - Access your Schedule…
Popular Salesforce Infographics
Sneak Peek: Latest Features And Updates of Salesforce commerce Cloud
Here is an infographic of the Latest Features And Updates of Salesforce commerce Cloud
How to start your career In Salesforce?
Considering a career in Salesforce is a good choice for IT professionals looking to give a new boost to their career. Salesforce is a new…
The Timeline: 20 Years of Salesforce
Salesforce completed 20 years recently. The celebrations were grand with thousands of employees and trailblazers and Ohana family joining in. The world’s no. 1 CRM…
