Ankur Gupta
Individual
How to Manage Closed-Lost Leads in Salesforce that Comes Back Again
As a salesperson, you want to successfully convert every lead you get but the task is actually a tall order. Based on initial interaction, you…
8 Salesforce Service Cloud Enhancements to Deliver Exceptional Customer Experience
A customized Salesforce Service Cloud can go a long way in helping you deliver exceptional customer experiences. But what is it is that you can…
Salesforce Lightning on Your Mind? Here’s Everything You Need to Know About Migration Process
Sixty-nine percent of users say that it is easier to use their Salesforce instance today than it was 12 months ago. But not everyone is convinced. A…
Easily Migrate to Lightning Knowledge from Classic Knowledge with This Strategy Guide
Your support reps can spend hours just juggling interfaces if your Service Cloud is in Lightning but Knowledge continues to be in Classic. This switching…
14 Key Points to Keep in Mind Before Migrating Your Online Community
Your online community might be huge—built on Jive, Lithium, Drupal, or Salesforce—or based on a basic software system, such as Ning. Irrespective of the size,…
Streamline Product Roadmap through Salesforce Service Cloud and Jira Integration
Being a product manager has its perks, but the job also has its challenges. Most of the time goes into product road-mapping and coordinating with…
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