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Docusign Integration - Picklist Merge Fields Showing No Options
Hello, I'm working to get a picklist set up in a Docusign.
However, when I go to save a Docusign template with this picklist merge field embbeded I get an error message indicating I have no options for the signer to choose from in this field.
When creating the picklist I was sure to set the 'Restrict Values In Picklist' checkbox to false as decribed in the following two troubleshooting articles:
https://www.forcetalks.com/salesforce-topic/docusign-salesforce-integration-picklist-field-to-be-associated-on-docusign-template/
https://www.forcetalks.com/salesforce-topic/docusign-salesforce-integration-how-to-associate-a-picklist-on-salesforce-with-a-radio-button-on-docusign-template/Any thoughts on what could be driving this issue? -
1 Reply
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Hi Sam Lee,
As error (I have no options for the signer to choose from in this field) is clearly indicating that there is not any signing element in document that you want to send to multiple user. There is signing element in left side block inside Docusgin E-Signature for Salesforce.
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