-
How many active assignment rules can you have in a case?
How many active assignment rules can you have in a case?
-
1 Reply
-
At a time only one assignment rule can be active for an Org. But you can have a multiple entries for that rule, so that your cases will be assigned to correct queue.
Log In to reply.
Popular Salesforce Blogs
WordPress Salesforce Integration: The Only Guide You'll Need in 2026
It was a Tuesday afternoon when Sarah, a sales manager at a mid-size B2B software company in Austin, Texas, realized she had a serious problem.…
Top Salesforce Spring '23 Service Cloud Features
With the all-new Salesforce Spring '23 Service Cloud features discover new capabilities that will assist you and your team provide efficient, high-quality service. Share links,…
Salesforce Platform API Versions 21.0 thru 30.0
Summer '22 will see a further set of API versions being retired - up to and including v30.0. SOAP: 21.0, 22.0, 23.0, 24.0, 25.0, 26.0,…
Popular Salesforce Videos
AMPscript Case Functions - Salesforce Marketing Cloud Functions in 5 minutes
Cameron Robert steps through how to use the Upper, Lower and Proper Case Functions in AMPscript. Cameron also takes a closer look at the ProperCase…
Get Rich Insights on Your Salesforce Users With Tableau | Did You Know
Did you know you can use Tableau to get rich insights on your Salesforce users? Login history, geo, browser, OS, and more are all at…
AMPscript Math Functions - Salesforce Marketing Cloud Functions in 5 minutes
Cameron Robert steps through how to use the AMPscript Math Functions in Salesforce Marketing Cloud. Key Moments: Introduction to AMPscript Math Functions (0:00) Add, Subtract,…