-
What is the use of queue in Salesforce?
What is the use of queue in Salesforce?
-
1 Reply
-
Queues are like holding areas in your CRM, where records wait for a user to pick them up, assign them to an owner and work on processing them. You can use Queues for managing cases, leads, tasks, contact requests, orders, service contracts, knowledge articles, and custom objects – just like a List View on that object.
Log In to reply.
Popular Salesforce Blogs
How to Implement Salesforce Sales Cloud & Its Benefits?
Salesforce offers many comprehensive tools and platforms to numerous organizations working in various domains. These platforms include sales, service, marketing, commerce, etc., offering multiple efficient modules…
How to Write a Test Class in Salesforce in 2023?
Testing is an important part of SDLC. So, before deploying our code to the production environment, Salesforce requires at least 75% of your code to…
Process Builder in Salesforce - Brief Guide
Salesforce's Process Builder is essentially an automated tool for controlling the order of actions or evaluating the requirements for a record. Here are some of…
Popular Salesforce Videos
External File Storage for Salesforce | Learning Guide
We demonstrate how to avoid Salesforce's file storage limit by using external files. Read the article and download the sample file. https://dbservices.com/blog/external-file-storage-for-salesforce
LWC Foundation - Preparing Salesforce Sites
Lightning Web Component Development. Preparing training environment using Salesforce Sites. Watch this video and learn how to prepare Salesforce Sites. If you have any doubts…
Introduction To Salesforce Integration
This video is about a basic intro to Salesforce Integration What is integration? Types Of integration Benefits of Salesforce integration Best Practices for successful integration…
