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Activity › Forums › Salesforce® Discussions › What is Article Manager in Salesforce?

  • Shweta

    Member
    July 17, 2020 at 1:17 PM

    Article Manager that includes the permissions to create, edit, publish and assign articles. We can then create a Knowledge Base Manager profile with permission to archive and delete articles.

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  • Marziya

    Member
    July 17, 2020 at 1:59 PM

    User permissions control access to different tasks in Salesforce Knowledge. By default, all internal users with Read permission can read published articles. ... For example, you can create a permission set named Article Manager that includes the permissions to create, edit, publish, and assign articles.

  • Pooja

    Member
    July 17, 2020 at 5:19 PM

    Article Manager that includes the permissions to create, edit, publish and assign articles.

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