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Activity › Forums › Salesforce® Discussions › What is case Assignmenet rules in Salesforce?

  • Deepak

    Member
    May 6, 2020 at 5:32 AM

    A case assignment rule in Salesforce is really a grouping of rules that will help you automatically assign cases throughout your support organization based on criteria captured on the case records. Each assignment rule can have multiple rule entries.

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  • Pooja

    Member
    May 6, 2020 at 7:21 AM

    A case assignment rule in Salesforce is really a grouping of rules that will help you automatically assign cases throughout your support organization based on criteria captured on the case records.

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