What is the business benefit of blockchain in Salesforce?

Hi Shweta,

Blockchain enables new ways of sharing data across a network of organizations. It's a type of a database that helps businesses create a new, trusted architecture where they can more reliably and securely share data with different partners and keep track of it. Salesforce is riding the wave of this new technology.

Salesforce is one of the most widely used CRM platforms used by business organizations across the globe. Blockchain is a new technology that has been implemented in Salesforce in order to improve the functionality of CRM. The benefits of Block-chain in Salesforce are the following:
1. Customer Information Security; 2. Reporting; 3. Contract management; 4. Audit & Transparency; 5. Third Party Management; 6. Data Security 7. Real-time Data. Blockchains have been anticipated to play a vital role in the way businesses operate. The greatest benefit of blockchain in Salesforce is that it allows data sharing. This means that data can be accessed and updated in real-time. There will be no data manipulation as the transaction is transparent and any changes are stored in a secure, shared ledger.