-
How can we prevent the assignment of case to the user who is not currently logged in salesforce?
Hi All,
How can we prevent the assignment of case to the user who is not currently logged in salesforce?
Please give suggestion.
-
1 Reply
-
Hi Mohit,
You can prevent the assignment of case to the user who is not currently logged in salesforce by Creating a formula field in the case that assign value of Current user id .
Then in the case assignment rule use the formula
($User.Id== formula field in case )Create rule for each user with same formula.
Hope this helps you.
Thanks
Log In to reply.
Popular Salesforce Blogs
Salesforce Quip Integration — Get Everyone on the Same Page — Literally
Workplace Collaboration among stakeholders and team members is crucial to success in any business undertaking. It is a sign of an effective team and harnesses…
Salesforce Dynamic Forms: How to Get Started?
Salesforce Dynamic Forms improves the productivity of organizations and provides users only what they require, transforming static data entry into an intuitive experience. Plus, dynamic…
Salesforce Data Cloud Integrations: What You Need to Know
In today’s data-driven business world, managing and connecting information from multiple systems can be a major challenge. Companies collect data from countless sources — websites,…
Popular Salesforce Videos
Create Custom Object, Tabs and ListView in lightning, Salesforce
In this video, DeveloperTrix explains how you can create custom objects, custom object tabs, and list views in the Salesforce platform. He also covers how…
Salesforce Spring ’21 Release Highlights
To improve the platform, Salesforce releases updates three times a year (Spring, Summer, Winter). This is the time for Salesforce Spring ’21 Release. With Salesforce…
4 Salesforce Implementation Challenges Faced by Enterprises
Let's have a look at some of the common challenges enterprises face while implementing Salesforce platform, if you need any help in implementing Salesforce from…
