What is Service Console Record URL? Difference between Salesforce record URL and service console Record URL? - Forcetalks

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What is Service Console Record URL? Difference between Salesforce record URL and service console Record URL?

Posted by Mohit on August 23, 2016 at 3:27 PM

Hi All,

What is Service Console Record URL? What is the difference between Salesforce record URL and service console Record URL?

Please give suggestions.

Tanu replied 9 years, 9 months ago 2 Members · 1 Reply
1 Reply

Tanu

Member
August 26, 2016 at 10:29 AM

Hello Mohit,

The standard salesforce URL contains the instance name (e.g. na2 or ap1) and the record ID (15 digit unique ID provided by salesforce) in the end whereas the console URL contains the instance. The format is (your instance).salesforce.com/console/.

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