-
Audio file transcription
Hi ..I am trying to find out a solution (cloud service or salesforce app) so that I can call from my salesforce instance to transcribe audio files (mp3) to text files. Like, for example, I get an audio recording from the telephone provider on calls and get it stored as attachments on records in Salesforce. I would like to pass that audio file to a service that would generate a text file that I would also attach to this record.
Any help?
-
1 Reply
-
Hi Audrey,
You can use 'Voice Assist for Salesforce' app to convert an audio file into text in salesforce.
Log In to reply.
Popular Salesforce Blogs
Do Not Forget To Include These Items from Your CRM Requirement Checklist | Salesforce
Investing in the Salesforce CRM technology is a big decision. It requires the knowledge of the CRM requirement checklist, thorough research and strong planning. Often…
Understanding the Salesforce Data Import Tool
Introduction Salesforce is a powerful customer relationship management (CRM) platform that helps organizations streamline their sales, service, and marketing processes. One of the key aspects…
New Salesforce Agentforce Accelerator Empowers Nonprofits for Greater Impact
Salesforce has launched the Agentforce Accelerator for Impact, an initiative to help nonprofits harness Agentforce, an innovative AI layer on the Salesforce Platform. This technology…
Popular Salesforce Videos
How can Salesforce Field Service Help in Providing a Better Customer Experience?
Salesforce Field Service Management automates and optimizes the work of field service workers (agents, dispatchers, mobile technicians). It is part of the Service Cloud and…
Salesforce To Salesforce Integration Using REST API
Salesforce to Salesforce integration using REST API. In this video, you will learn how two Salesforce Orgs can be integrated using REST API. This tutorial…
How to Get Your Data In and Get Insights Out | Salesforce Essentials
Organize all your data with Salesforce Essentials. With a quick and easy import, you’ll be able to manage your business and watch it grow. Essentials…
