You can sync sales reps’ contacts and events between your Microsoft Exchange-based email and Salesforce using the Salesforce feature Lightning Sync. If you’re an Exchange administrator for Exchange 2013, 2016, or Office 365, this video shows you how to set up an Exchange service account using a command shell so that Exchange and Salesforce can communicate. Then, we’ll show you how to test whether you’ve set up correctly by running the Microsoft Remote Connectivity Analyzer.
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