Shiv Kumar Sharma
IndividualPopular Salesforce Videos
Soar: A Salesforce Philanthropy Film
When one of us is lifted up, all of us are lifted up. 🐥 That's why we're supporting #GoGiveOne, a campaign to advance global vaccine…
Salesforce - How Small Businesses Offer Great Customer Service
Small businesses are more than capable of offering great customer service, even without having a big call center or multiple service agents on hand. For…
How to Write Your First Apex Program? | Salesforce Tutorial
Apex is a strongly typed, object-oriented programming language that allows developers to execute flow and transaction control statements on the Lightning platform server in conjunction…
Popular Salesforce Infographics

10 MUST HAVE Qualities Your Salesforce Administrator Should Have
Does your organization have a Salesforce Admin? If you use Salesforce or are in the process of implementing it, the role of Salesforce Admin is…

AI and Salesforce Einstein Giving Customer Experience A New Direction
This Salesforce infographic will guide you with CEPTES leveraging the power of AI with new strategies and value chains.

Top 5 Affordable Salesforce Integration Apps for SMBs
Salesforce is a CRM platform that allows small businesses to manage all of their sales, marketing and customer service communications in one place. Launched back…