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Salesforce Business Processes - Learn Here!
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in Salesforce
Salesforce is a leading customer relationship management (CRM) platform that helps businesses streamline and automate various processes. With its wide range of tools and features,…
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The All-New Salesforce Service Cloud - Transforming Customer Service from Anywhere
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Salesforce launched the next generation of Service Cloud, to support evolving customer service standards and deliver linked, personalized service from anywhere on a single digital…
Chat Transcripts summaries using OpenAI
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It is often necessary to reread the Chat Transcript with the customer to identify a problem and its solution, but the dialog can be very…
How to Effectively Manage Ideas on Salesforce Experience Cloud
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The idea-creation process is a journey with many twists and turns. Ideas can be born in a flash, then bounce around for days or weeks…
