Connie Hazendonk
IndividualPopular Salesforce Videos
Skill Based Routing with Apex/Flows in Salesforce
Video
in Salesforce Apex
This video is the sequel to the omnichannel Salesforce tutorial (LINK) In this video, we will cover: 1. What is Skill-based routing 2. Why is…
Enhance Not Divest your Investment in Salesforce
Video
in Others
Here in a short Video Blog, Ian Moyse, Natterbox Sales Director and Sales Director of the year winner (Institute of Sales Management) talks to how…
What are Queues in Salesforce? | How to create queues and assign records to it in Salesforce?
Video
in Salesforce Training, Salesforce Admin
This video explains Queues in Salesforce by dividing this topic into 5 basic points, which are: 1. What purpose do queues solve? 2. What are…
