-
What is the importance of live chat in Salesforce?
What is the importance of live chat in Salesforce?
-
4 Replies
-
Customer experience is heavily influenced by customer service, and live chat will help your company create a better customer service experience for customers visiting your website. In fact, live chat has the highest satisfaction rates among customer service channels.
-
Live Chat is Used for Day to Day interactions with customers.
-
- Reduce expenses.
- Increase sales.
- Improve customer service and loyalty.
- Discover customer pain points.
- Faster problem resolution.
- Customer convenience.
- Competitive advantages.
- Expand market reach.
-
Live chat has the highest satisfaction rates among customer service channels.Live Chat is Used for Day to Day interactions with customers
Log In to reply.
Popular Salesforce Blogs
How Does Salesforce Marketing Cloud Resolves the Marketing Challenges of Small Businesses?
With time customer demand also increases, and it becomes a challenge for the marketer to create and maintain brand and product awareness. It becomes more…
How to Register Your Domain in Salesforce?
Hey there! May be you are using standard domain in salesforce but if you want to register your own domain so here we will learn…
How To Use jQuery DataTable Plugin In Salesforce Lightning Component?
DataTables: "DataTables is a plug-in for the jQuery Javascript library. It is a highly flexible tool, build upon the foundations of progressive enhancement, that adds…
